Privacy Policy for GRAINAS A/S

At GRAINAS A/S, we prioritise the protection of your personal data. This privacy policy explains which data we collect, why we collect it, and how we use it. We ensure that your personal data is processed in accordance with applicable legislation, including the EU General Data Protection Regulation (GDPR) and the Danish Data Protection Act.

1. Data Controller

The data controller for the processing of your personal data is:
GRAINAS A/S
Industrivej 9
7900 Nykøbing Mors
CVR No.: 14 24 23 33
E-mail: grainas@grainas.dk
Phone: +45 97 74 00 44

 

2. Collection of Personal Data

We do not collect or process any sensitive personal data under Article 9(1) of the GDPR. We only process the following categories of general personal data:

  • Contact information: Name, address, telephone number, e-mail address.
  • User data: Information about your use of our website, including IP address, browser type, visit duration, and navigation data.
  • Communication data: Information you provide when contacting us via contact forms or e-mail.

We collect and process your data when you:

  • place an order,
  • participate in a customer survey/questionnaire or provide feedback in any other way,
  • visit our website.

 

3. Purpose of Processing

We process your personal data for the following purposes:

  • Delivery of services: To provide the services you request, including responding to enquiries.
  • Improvement of our services: To analyse website usage and improve the user experience.
  • Compliance with legislation: To comply with applicable laws and regulations.
  • Your personal data is only processed by employees for whom access is necessary.

 

4. Legal Basis for Processing

Our processing of your personal data is based on the following legal grounds:

  • Performance of a contract: When processing is necessary to fulfil a contract with you.
  • Legitimate interests: When processing is necessary to pursue our legitimate interests, unless your interests or fundamental rights override these.
  • Legal obligation: When processing is necessary to comply with a legal obligation.

5. Disclosure of Personal Data

We only disclose your personal data to third parties when necessary and in accordance with applicable legislation. Data will not be disclosed to third parties outside the EU/EEA unless you consent to it.

 

6. Storage Period

We store your personal data for as long as necessary to fulfil the purposes for which the data was collected, or for as long as required by law.

 

7. Your Rights

Under applicable data protection legislation, you have the following rights regarding our processing of your personal data:

  • Right of access: You may request access to the personal data we process about you.
  • Right to rectification: You may request that inaccurate or incomplete information be corrected or updated.
  • Right to erasure: You may request the deletion of your personal data unless we are required by law to retain it.
  • Right to restriction of processing: You may request that we restrict the processing of your data.
  • Right to data portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to object: You may object to our processing of your personal data based on legitimate interests.
  • Right to withdraw consent: If our processing is based on your consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

 

8. Contact and Complaints

If you have questions regarding this privacy policy or wish to exercise your rights, you can contact us at:
E-mail: grainas@grainas.dk
Phone: +45 97 74 00 44

If you wish to file a complaint about our processing of your personal data, you may contact the Danish Data Protection Agency (Datatilsynet):
Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
E-mail: dt@datatilsynet.dk
Phone: +45 33 19 32 00
Website: www.datatilsynet.dk

 

9. Changes to This Privacy Policy

We reserve the right to update this privacy policy to ensure it complies with applicable data protection legislation at all times. The latest version will always be available on our website.

Last updated: 24 November 2025